1. TO ORDER FROM WILD SORBET

Wild Sorbet is a wholesale frame company who sells only to photographers and interior designers.  This means these delicious frames are not available to frame shops, gift shops, and you will not find them at craft fairs.  Your customers can only get them from you, and you can only get them from Wild Sorbet.  To place an order, you must first apply for an account on our website.  Your application will be reviewed and promptly approved.  This may seem inconvenient at first; however, you will be able to send your clients to our website to view our gallery of frames without viewing your prices.

2. MY FRAME PRICES

In order to obtain a copy of all our frame prices simply log in and click on the prices tab above. You will be given a link and this link will be to a pdf of all our prices. This is link is NOT available to those without an approved account. If you have any qauestions about any of our prices...please call us at 866-735-9707.

3. PRICING MY FRAMES TO SELL

PLease call us with questions about how most photographers mark up and resell our frames. We are happy to help!  We do not have a required mark-up.

4. HOW MY FRAMES WILL COME TO ME

These frames are standard, open-back frames.  They are completely assembled, but DO NOT include glass or backing.  They DO come with wire and d-ring hangers upon request.  Our frames are packaged very carefully and are all individually wrapped. 

5. PLACING MY FRAME ORDER

You can place an order through the website, by phone, or email.  After an order is placed, you have 48 hours to change or add to an order.  After 48 hours, all orders are final.  When placing an order via email, please be sure to include frame dimensions, frame width (2”, 4”,6”), frame color, and trim style and color if applicable.  Please be sure to use correct color names to ensure accuracy.  Also, don’t forget to include your phone number and correct mailing address.

6. PAYING FOR MY FRAME

We accept all major credit cards.  When placing an order on the website, it will prompt you for your credit card number.  Once we have this number, it will be on file in our studio. 

7. SHIPPING

All orders are shipped UPS Ground.  Shipping is included in the price of your frames.  You will notice in every box you receive instructions on a bright sheet of paper.  It is imperative that you follow these instructions when you receive your frame order.  This will ensure that proper procedures are taken to assist you if your frame(s) is damaged upon arrival.